TERMS OF SERVICES
Welcome to EKAIVAM GHEE, where we offer premium traditional Bilona ghee crafted with care and authenticity. By accessing and using our website (ekaivamghee.com], hereinafter referred to as the “Site”), you agree to be bound by the following Terms of Service. Please read them carefully before placing an order or using our Site. If you do not agree to these Terms, you should not use the Site.
1. Acceptance of Terms
By visiting, browsing, or using the Site, you agree to comply with and be bound by these Terms of Service. We reserve the right to update or change these Terms at any time, and any changes will be posted on this page with an updated effective date. We encourage you to periodically review these Terms for updates.
2. Use of the Site
* Eligibility: You must be at least 18 years of age to use the Site and place an order. By using this Site, you represent and warrant that you are of legal age to form a binding contract.
* Account Registration: In order to make purchases, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update your information if it changes. You are responsible for maintaining the confidentiality of your account information, including your username and password.
* License to Use the Site: We grant you a limited, non-exclusive, non-transferable license to access and use the Site solely for personal, non-commercial purposes. You may not copy, modify, distribute, or use the Site for any unlawful or unauthorized purpose.
3. Product Information
* Description and Availability: We strive to provide accurate descriptions of our products, including ingredients, benefits, and usage. However, we do not guarantee that all product descriptions, images, or details on the Site are free from errors or omissions. Product availability may vary, and we reserve the right to limit or cancel orders at our discretion.
* Pricing: All prices listed on the Site are in INR and are subject to change without notice. We make every effort to ensure our prices are accurate, but in the event of a pricing error, we reserve the right to correct the price before processing the order.
4. Orders and Payment
* Order Acceptance: By placing an order through our Site, you make an offer to purchase the products you have selected. We reserve the right to accept or decline your order at any time, for any reason, including but not limited to product availability, payment issues, or errors in pricing or descriptions.
* Payment: We accept payment through various secure methods, such as credit cards, debit cards, and other payment processors. By providing your payment information, you authorize us to charge your chosen payment method for the total order amount, including shipping and taxes.
5. Shipping and Delivery
* Processing Time: Orders are processed within 2 to 5 business days after payment confirmation. Delivery times may vary depending on your location. We will send you tracking information once your order has shipped.
* Shipping Costs: Shipping charges are calculated at checkout based on your shipping address. Please review the charges before finalizing your order.
* Replacement Policy: We do not offer refunds. However, if your order arrives damaged or defective, we offer replacements. Please contact us within 7 days of receiving your order to request a replacement. Please refer to our Shipping Policy for more details.
6. Returns and Refunds
We do not offer returns or refunds for products unless they are damaged or defective upon arrival. If you receive a damaged or defective product, please contact our customer service team at [email protected] within 3 days to initiate a replacement.
7. User Conduct
You agree not to use the Site for any unlawful, harmful, or fraudulent activities, including but not limited to:
* Violating any applicable laws or regulations.
* Impersonating another person or entity.
* Uploading or transmitting harmful content, including viruses or malware.
* Engaging in behavior that disrupts the functionality of the Site.
We reserve the right to suspend or terminate your account if we believe you have violated these Terms.
8. Intellectual Property
All content on this Site, including text, graphics, logos, images, videos, and software, is the property of Ekaivam Ghee or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, modify, or distribute any content from the Site without prior written consent from us.
9. Disclaimer of Warranties
The Site and all products and services offered on it are provided on an “as-is” and “as-available” basis. We do not guarantee that the Site will be error-free, uninterrupted, or free of viruses or other harmful components. We disclaim all warranties, express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of Liability
To the fullest extent permitted by law, [Your Company Name] shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or your purchase of products, including but not limited to damages for lost profits, data, or goodwill, even if we have been advised of the possibility of such damages.
11. Indemnification
You agree to indemnify and hold harmless [Your Company Name], its affiliates, employees, agents, and partners from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Site, your violation of these Terms, or your infringement of any third-party rights.
12. Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which can be found here. By using the Site, you agree to the collection and use of your personal information as described in the Privacy Policy.
13. Changes to These Terms
We reserve the right to update or change these Terms of Service at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after such changes constitutes your acceptance of the new Terms.
14. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at:
Email: [email protected] Phone: 7981929674 Address: Survey No 351, Udamalpuram, Kurnool-Chittoor Hwy, Nandyala, Andhra Pradesh 518501